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Driving More Traffic at Trade Shows - B2B Marketing and Sales Tip #113

Driving booth traffic at a trade show can always be challenging. With so many other booths vying for attention, how do you make sure that attendees stop by your booth? Sometimes you have to get creative to use a smaller budget than your competition, and have equal or better results.

Two years ago at DreamForce, salesforce.com’s user group conference, we utilized several strategies to drive more booth visitors. We created a theme to make sure all elements of our strategy tied together. Our theme was “No More Lists.” Being a provider of role-based contact databases, we wanted to end the use of traditional title-based list use.

Attendees knew about us before they even walked through the doors of the Moscone center. We hired temporary staff to be picketers on the sidewalk holding various signs with the No More Lists theme and chanting, “ No More Lists!” As attendees walked past, the picketers would hand them “No More Lists” buttons and direct the attendees to the ReachForce Booth to get cash.

I will note that in some ways this is a cautionary tale; we did have the cops called on us by the organizers of the event. The police actually sided in our favor, but we decided to drop the picketers for the second day of the conference to keep from ruffling too many feathers.

One of us also walked the floor to hand out more buttons and direct traffic to our booth. If an attendee came to the booth, we let them pick an envelope. Each envelope was filled with cash ranging from $1 to $50. If you are trying to figure out the most compelling giveaway keep in mind that everyone loves cold hard cash.

Our booth strategy was a success. We created lots of buzz with the picketers outside and exceeded our goals for booth traffic. We also generated enough revenue to pay for the cost of the show.

As you are developing a strategy to drive more booth traffic, keep these ideas in mind:

  • Create buzz before attendees reach the show floor – this does not have to be outside the exhibit hall like our picketers. You can start the buzz on your blog, through Twitter, in a press release, a pre-show party, pre-show mailer or email.
  • Have giveaways that people will tell their friends about – either have the latest must have gadget or a desirable giveaway for every visitor like cash.
  • Make as many people at the show your brand ambassadors – we did this with buttons but you could also give away t-shirts or hats, anything people will wear – then reward them for wearing it.
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2 Responses to “Driving More Traffic at Trade Shows - B2B Marketing and Sales Tip #113”

  1. David Chung Says:

    I have to say, I really love this blog.

    The authors here really are on the same page as my marketing team at work. We’re not a traditional marketing company, but we do sell event marketing and event management software…

    The registration is only half the battle (the battle we tackle with our automation suite)… but having DYNAMIC events with content that really engages your audience is one of the best marketing techniques you’ll ever use.

    It’s real human interaction in a virtual B2B webinar whitepaper email marketing day in age.

    I’ve got a really good piece on how to keep attendees at your events excited. I don’t want to put links up here without permission but if anyone wants to learn, please do let me know.

    It’s actually a whitepaper I put together myself so I’m proud of it :)

    Cody Young, one of the guys here at ReachForce, talked about how useful surveying your audience is in an earlier post. A client of mine, several months ago, had a conference of 20,000 attendees in Massachussetts. He had laptops, or kiosks, set up all over the floor with giveaway/sweepstakes registration. It asked about what content they wanted, and also collected (subtly) their contact information. They used the information to cater the content mid-conference and he told me he got really great feedback afterwards.

    There’s a couple other really great event tips if there’s interest amongst the readers here. Would love to engage in an conversation!

    And if I may, a shameless plug to my new marketing rant blog.

    www.classdc.com

    It’s still in the infantile stage, but I’d love to get some discussion going. It’s a personal blog, and has nothing to do with my company. :)

    Love your blog Reachforce!

  2. Jen Horton Says:

    Leigh Anne - great post. I thought I would share a good example of “Make as many people at the show your brand ambassadors”.

    This a clip appropriately titled, “Best Post-ipod-Win Celebration…Ever” - too good.
    http://lounge.mimeo.com/index.php/mimeo/article/my_best_friend_at_astd/

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