Is Direct Mail Obsolete.com? - B2B Marketing and Sales Tip #120
I’ve been thinking a lot about direct mail lately, pondering whether it could possible work again, or if it has simply become an unforgivable sin against the environment. You see, using email for acquisition just seems awfully risky these days with increasingly stringent CAN-SPAM laws. And, I’m just not comfortable blasting out an email to an unscrubbed list.
Before I would ever feel comfortable sending out a direct mail or email campaign, I would have to come up with a killer creative idea and offer that would compel my target audience to take action. And, I would need a precision database to ensure high response rates and minimal waste. But that’s another post.
And, I confess, I’m at a loss for inspiration. The last creative direct mail campaign I saw was at least 4 months ago, and it wasn’t even addressed to me. I was in my boss’s office and I spotted an unusual relic sitting on top of a stack of papers. No, the relic wasn’t just a direct mail brochure, it was a floppy disk!!! Can you imagine? I had not seen one of these since I was, erh, merely an infant.
Anyway, the floppy disk was imprinted with a custom URL based on the primary domain of www.areyouobsolete.com. Wow! It was the perfect combination of incredibly creative, environmentally friendly (recycling old floppies), and it sparked a curiosity so strong that I was compelled to run back to my office to type in the URL. And, to blog about it.
When I reached my office and typed in the URL, I was greeted with a “We’re Sorry, we do not recognize the URL” message because I had not typed in the personalized URL. Sadly, the folks at Progress Software who designed this ingenious campaign, had neglected to consider that the campaign might just be so clever that it would stimulate strong Word of Mouth and intrigue other possible buyers to visit and learn. A simple catch-all page at www.areyouobsolete.com would have been very helpful.
As a potential prospect for Progress, I might also suggest that they build out a database with all of the buyers in the buying process and send the floppies to each of them. You see, my boss had no interest in following up and he didn’t have time to indulge his curiosity. By sending the mailer to each member of the team, they would increase their odds of success.
Got any great direct mail success stories to share with The B2B Lead? Use the comments field to brag about your recent successes. I’m in dire need of inspiration.
3 Responses to “Is Direct Mail Obsolete.com? - B2B Marketing and Sales Tip #120”
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July 11th, 2008 at 3:07 pm
Direct is not obselte at all. It has lost a lot of its steam in the last 5 years thanks to Google. When targeted correctly, it can produce a high ROI.
July 12th, 2008 at 11:57 am
Hi Pam:
Great idea to use an old floppy. I’m going to add this to my “idea file”. I agree they missed opportunities my not having the non-personalized version of the website live.
We have a direct mail piece that looks like a man’s wallet. Our most successful headline of all time is: “Thank Goodness We Found Your Wallet Before (Your class of competition) did. We’re getting as much as a 30% response rate.
July 15th, 2008 at 2:30 pm
Our company is the business development arm for Sony DADC. Sony’s eBridge service combines the power of video as an engagement tool that automatically alucnhes a prospect onto their own personalzied URL / micro eCommerce site.
View the video at our web site and give me a call.
www.futuresolutions.com
Roz Biles
949.250.1133 x115